Continuing some of my thoughts from yesterday … if you are looking for a rich solution for getting detailed feedback about your product, service or web site, you should definitely take a look at UserVoice. UserVoice is a service that allows you to setup a quick feedback forum for your site. They provide the technology, the tracking and the reporting — you just send your people there as part of your commenting process. This is an enterprise-quality service that you can get started with for free.
There’s not much more to say. Take a look at at the UserVoice tour and see if it works for you. It’s a great tool that fills a real need — and you don’t need to invent anything to take advantage of it.
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